Frequently Asked Questions

You can place your order directly through our website by adding products to your cart and completing checkout.
Orders are collected weekly and delivered fresh on Fridays.
If you have any questions or special requests, you are always welcome to contact us before placing your order.

All deliveries are made on Fridays.
Orders placed by Monday are delivered on Friday the same week.
Orders placed after Monday will be delivered on Friday the following week.
This weekly delivery schedule allows us to plan sourcing and handling carefully, ensuring the highest possible freshness and quality.

We offer home delivery throughout Switzerland.
All deliveries are made once per week, on Fridays, to ensure optimal freshness and quality.

Yes. You can choose to collect your order instead of home delivery.
Pickup is available at selected locations, including Zollikon (ZH) and Marché de Morges on Saturdays.
Available pickup locations and times are communicated during checkout and in your order confirmation.

Freshness is our highest priority. Our seafood is carefully handled from source to delivery, kept under strict temperature control, and delivered once per week to ensure optimal quality when it reaches you.Our weekly delivery rhythm allows us to plan sourcing precisely and avoid unnecessary storage, so you receive seafood in the best possible condition.

We specialise in Scandinavian seafood and source our products through our own family-owned operations in Sweden, along with carefully selected partners.
Using our own temperature-controlled transport, we manage the journey from source to Switzerland ourselves, allowing us full control over quality, handling, and timing every step of the way.

Our products are best suited for private customers who value high-quality seafood, freshness, and careful handling.
Whether for everyday cooking or special occasions, we offer a carefully selected range for anyone who appreciates premium seafood.

Yes. Fiskskaldjur is a family-owned business, built on a long-standing passion for seafood, quality, and careful handling.
Being family-run allows us to stay closely involved in every part of the business and maintain high standards in everything we do.

You can contact us via the contact form on our website or through the contact details listed there.
We aim to respond as quickly as possible and are happy to help with questions about products, orders, or deliveries.

Still have a question? If you didn’t find the answer you were looking for, feel free to contact us using the form below.